Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. But how is this done?

  • Twitter
  • LinkedIn
  • Facebook

Customer Service

How do you ensure it’s consistent across your business? What are the benefits of delivering great customer service? This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.

CPD APPROVED

CUSTOMER SERVICE

BUY COURSE

FREE TRIAL

BACK TO E-LEARNING

CONTENT

Recommended System Requirements

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

LINCOLNSHIRE SAFETY SOLUTIONS LTD IS A COMPANY REGISTERED IN ENGLAND WITH THE COMPANY NUMBER 12487615

LINCOLNSHIRE SAFETY SOLUTIONS LTD

RAWLINSON AVENUE

CAISTOR

LINCOLNSHIRE

LN76NQ

ENGLAND